FAQ
Frequently asked questions about Remarkety
- Why do I see the incorrect name in a test email?
- How do I unsubscribe / suppress contacts?
- How does Remarkety track conversions?
- Increase email deliverability with SPF record
- Can I check why an email was sent to a certain customer?
- Why aren’t emails being sent from my campaign?
- Remarkety's IP address for API requests
- How does Remarkety sync my store's data?
- How do I add custom CSS to the email templates?
- How can I change my password?
- How to use @media query for desktop and mobile friendly emails
- Abandoned emails not sending
- How does the "abandoned cart" campaign work?
- I just created a new campaign. Will emails send?
- How will Remarkety help me comply with regulation?
- Which eCommerce platforms are supported by Remarkety?
- Will my customers open these emails?
- What types of emails will you send to my customers?
- How will I get Remarkety’s recommendations?
- I am not a marketing expert. How do I know what to write or when to send it?
- Will Remarkety send messages to my customers automatically?
- How does Remarkety recommend my marketing activities?
- Uploading contact lists to Remarkety