Hi,
We often see the following problem when trying to install a new Magento extension:
After installing the extension/module on Magento 1.8, when trying to add a new SOAP/XML-RPC role I get an empty blank page.
This shows up in the http log:
PHP Fatal error: Class 'Remarkety_Mgconnector_Helper_Data' not found in /var/www/html/app/Mage.php on line 547, referer:
.../index.php/admin_url/api_role/index/key/...
What to do when this happens?
- Clear Magneto cache
- Run Compilation Process (re-compile)
Cleaning cache through the Magento Admin Panel
- Log in to your Admin Panel account
- Go to the System -> Cache Management section
- Click on the Flush Magento Cache button
Run Compilation through the Magento Admin Panel
- Log in to your Admin Panel account
- Go to System > Tools > Compilation and click on 'Run Compilation Process' to re-compile Magento
- Enable it again by clicking on 'Enable'.
Thanks,
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