In order for the Browse Abandonment campaign to work, you will need to make sure that web tracking is installed and activated in your Magento store.
1. Make sure that you have a supporting plugin - webtracking is supported from the plugin version 188.8.131.52 and above.
2. Inside your Magento plugin go to Remarkety > Settings.
3. All three 'Website tracking events" need to be enabled: Category View, Search View, and Cart Updated.
4. Check the "Website Tracking Code" within Remarkety (on this page). If you see the success message, that's great! (You may need to browse at least one single product page first, so Remarkety will receive a browse product event).
That's it! If you have any questions about the process, please email firstname.lastname@example.org