Question:

Is it possible for customers to click a button in our email so they can call our phone number. Can I do that in Remarkety? If so, then How?

Answer:

Yes, it is possible. 

New Editor: 

Option A:

You can add the phone number to our CTA button as a link

Use case:

1. Drag a CTA button to your campaign editor. 

2. Click once inside the CTA button's content block - you will notice how the side-menu will adjust to cater to the CTA button. 

3.  Change the action to "Make a call" and then type in the phone number you like your email recipients to call to. 

V2 editor: 

Option A:

You can add the phone number to our CTA button as a link

Use case:

1. Drag a CTA button to your campaign editor. 

2. Click once inside the CTA button's text. A text editing menu bar will then appear, click on the "inset/edit link" button (looks like a chain-link). 

3. Add the telephone number you wish to link the customer to and click OK.

Option B:

You can add the following HTML snippet inside our source code window:
<a href="tel:XXXXXXXXXX">Call Us</a>

Use case:

1. Drag a CTA button to your campaign editor. 

2. Click once inside the CTA button's text. A text editing menu bar will then appear, click on the "<>" button (source code). 

3. Add the HTML snippet correctly (between exactly;" and </div>) and press OK. For the example below, I am using a FAKE telephone number.

It is highly recommended to first send yourself a test email to make sure the link is set up correctly before sending out a campaign.

For any additional questions, contact support@remarkety.com