FAQ
Frequently asked questions about Remarkety
- Creating UTF-8 encoded CSV files
- Gmail Email Clipping : Why is gmail clipping my emails ?
- Suppressions
- Marketing Status
- Can I use custom fonts in my email?
- Why does Remarkety ignore old abandoned carts?
- Receiving a copy of automated emails
- How can the open/click rate be higher than 100% in campaign reporting?
- Plans and Billing
- Why are contacts shown as marketing allowed or not allowed?
- Is it possible to embed a video into an email campaign?
- How to edit registration thank you page
- How do I change the "From" name and email address?
- Do I have to pay multiple monthly fees for a multi-store set up?
- Does Remarkety have a popup sign up form?
- Is it possible to add a second login or user for our remarkety account?
- The generated revenue in my Google Analytics does not match the revenue reported by Remarkety
- I want to make sure my emails look good. How can I review them?
- How to edit contact tags or shopper groups in Remarkety
- I see characters appear in the email I built after I save and re-open the campaign
- Does Remarkety integrate with Google Analytics?
- Why is the product recommendations block greyed out?
- How to add more than three images for product recommendations
- The popup sign up form I created in Remarkety does not appear to be working
- Why didn't my campaign save?
- Why do I see the incorrect name in a test email?
- How do I delete or suppress contacts?
- How does Remarkety track conversions?
- Increase email deliverability with SPF record
- Can I check why an email was sent to a certain customer?