FAQ

Frequently asked questions about Remarkety

• ★ Does Remarkety comply with GDPR laws?
• Emails display a different "sent-from" name than what we set up in the campaign editor
• GDPR FAQ
• Creating UTF-8 encoded CSV files
• Gmail Email Clipping : Why is gmail clipping my emails ?
• Suppressions
• Marketing Status
• Can I use custom fonts in my email?
• Why does Remarkety ignore old abandoned carts?
• Receiving a copy of automated emails
• How can the open/click rate be higher than 100% in campaign reporting?
• Plans and Billing
• Why are contacts shown as marketing allowed or not allowed?
• Is it possible to embed a video into an email campaign?
• How to edit registration thank you page
• How do I change the "From" name and email address?
• Do I have to pay multiple monthly fees for a multi-store set up?
• Does Remarkety have a popup sign up form?
• Is it possible to add a second login or user for our remarkety account?
• The generated revenue in my Google Analytics does not match the revenue reported by Remarkety
• I want to make sure my emails look good. How can I review them?
• How to edit contact tags or shopper groups in Remarkety
• I see characters appear in the email I built after I save and re-open the campaign
• Does Remarkety integrate with Google Analytics?
• Why is the product recommendations block greyed out?
• How to add more than three images for product recommendations
• The popup sign up form I created in Remarkety does not appear to be working
• Why didn't my campaign save?
• Why do I see the incorrect name in a test email?
• How do I delete or suppress contacts?