FAQ
Frequently asked questions about Remarkety
- Why does Remarkety ignore old abandoned carts?
- Receiving a copy of automated emails
- How can the open/click rate be higher than 100% in campaign reporting?
- Plans and Billing
- Why are contacts shown as marketing allowed or not allowed?
- Is it possible to embed a video into an email campaign?
- How to edit registration thank you page
- How do I change the "From" name and email address?
- Do I have to pay multiple monthly fees for a multi-store set up?
- Does Remarkety have a popup sign up form?
- Is it possible to add a second login or user for our remarkety account?
- The generated revenue in my Google Analytics does not match the revenue reported by Remarkety
- I want to make sure my emails look good. How can I review them?
- How to edit contact tags or shopper groups in Remarkety
- I see characters appear in the email I built after I save and re-open the campaign
- Does Remarkety integrate with Google Analytics?
- Why is the product recommendations block greyed out?
- How to add more than three images for product recommendations
- The popup sign up form I created in Remarkety does not appear to be working
- Why didn't my campaign save?
- Why do I see the incorrect name in a test email?
- How do I delete or unsubscribe contacts?
- How does Remarkety track conversions?
- Increase email deliverability with SPF record
- Can I check why an email was sent to a certain customer?
- Why aren’t emails being sent from my campaign?
- Remarkety's IP address for API requests
- How does Remarkety sync my store's data?
- How do I add custom CSS to the email templates?
- How can I change my password?